Returns & Exchanges
At Lavanya The Label, we strive to ensure you love your purchase, but if you are not entirely satisfied, we offer a seamless return and exchange process within 7 days of delivery. All items must be unworn, unwashed, and have the original tags intact to be eligible for a refund or replacement.
Return Process
- 1.Initiate Request
Visit our Returns Portal and enter your Order ID and email address to select the items you wish to return or exchange.
- 2.Quality Check Approval
Once your request is submitted, our team will review the details and approve the pickup based on the provided images and reason for return.
- 3.Secure Packaging
Place the garment back in its original packaging with all labels attached and hand it over to our logistics partner during the scheduled pickup.
- 4.Refund Processing
After the item reaches our warehouse and passes a final quality inspection, your refund will be processed to your original payment method or as store credit within 5-7 business days.